teko

Your Appliance After-sales Support
Professional Managed

While you focus on your core business.

Teko Pro For Appliance After-sales

Teko Pro provides a platform, technicians, and operations team for a fully managed after-sales support service for appliance dealers and extended warranty providers.

TekoPro screenshot 1TekoPro screenshot 2TekoPro screenshot 3

This service is currently available in the Philippines only.

Professional Aircon Technician

With an intelligent platform, Teko manages:

  • Customer booking and self-service portal

    Customer booking and self-service portal

  • Job dispatching and tracking

    Job dispatching and tracking

  • Technicians and skills enhancement

    Technicians and skills enhancement

  • Field support and data collection

    Field support and data collection

  • Back-office operations

    Back-office operations

  • Call center resources

    Call center resources

  • Parts ordering and logistics

    Parts ordering and logistics

All bookings received on the Teko Platform have equal priority and receive the same attention.

For Appliance Market Entrants

A cost effective and easy alternative to establishing an after-sales operation and a network of service centers.

Technicians and skills enhancement

Reduce Costs

Lower than the cost of setting up and maintaining the overhead of an after-sales support team.

Technicians and skills enhancement

Manage Efficiently

A smart system with automated processes enabling a seamless management of all support activities, 24x7.

Technicians and skills enhancement

Integrate Logistics

Escalations, field logistics, and collaboration with business partners are all synchronized on a single platform.

Flexible Pricing

Offer your customers a professionally managed after-sales support with flexible pricing for your In-Warranty Installations, Out-of-Warranty and Extended Warranty field services.

₱ 75

/ job dispatch

minimum of 50 job orders per month

  • Your brand added to Teko self-service booking portal
  • 1 portal for after-sales manager
  • 5 portals with booking system for after-sales team
  • Customer and technical support 7 days a week
  • Operations and field technicians support 7 days a week
  • Parts and logistics support
  • No contract, pay monthly, and cancel anytime
  • Php 2 Million Protection Guarantee with each field service

Field Service Rates

by Teko technicians and priced per the job type

Check-up

₱ 450

All Major Home Appliances

Labor - Minor repair without part

₱ 1,100

Labor - Major repair with/without part

₱ 2,500

Labor - Installation

Varies

Aircon System Repair and Reprocess

Labor and materials

₱ 5,000

Refrigerator System Repair and Reprocess

Labor and materials

₱ 4,000

Water Heater

Labor

₱ 1,300

Dealers and Extended Warranty providers use Teko Pro to dispatch installation and service jobs for all aircon and appliance brands anywhere in Metro Manila.

Teko CarrierTeko ConduraTeko PanasonicTeko LGTeko SamsungTeko Daikin
Teko kolinTeko koppelTeko MideaTeko MitsubishiTeko FujidenzoTeko Mabe
Teko HanabishiTeko HitachiTeko CamelTeko American HomeTeko SharpTeko Haier
Teko ElectroluxTeko GETeko WhirlpoolTeko ChampsTeko SharpTeko Maytag