Our Solutions

Teko

Technicians on-demand for homes & businesses

• Reach vetted & insured technicians
• Order anytime via any device from anywhere
• Get transparent pricing and no hidden fees
• Track service request progress and request backjob
• Get full customer support for each field service
• Access parts and logistics
• Pay per use

Aircon Maintenance Plan

• Get 2 to 4 comprehensive cleaning services per unit per year
• Get 10% discount on your first cleaning service
• Get 10% discount on all repair services
• Get 10% discount on new replacement units
• Get free electronics & wiring inspection at each service
• Get automated Email and SMS reminders
• Track plan and service requests online
• Monitor service progress online
• Pay annually

Teko Pro

Digital service center for appliance dealers & warranty providers

• Access a pool of vetted and trained technicians to service your customers
• Use Teko operations team and save costs on setting up your own
• Offer convenient service request booking via any device to your customers
• Deliver professional In/Out of Warranty service to your customers
• Allow your after-sales team monitor service progress and performance
• View service charges after completion and your customer feedback
• Order parts and logistics
• Get full customer support for each field service
• Pay monthly for In-Warranty services only with no commitment

COMS

Platform solution for appliance & electronics after-sales management

• Equip your after-sales team with an intelligent and cost-effective platform
• Offer convenience to your customers with In/Out of Warranty service booking from your website via any device
• Collaborate with your service providers and business partners in real-time
• Route jobs according to your rules to your service providers and assign jobs in real-time
• Manage backjobs, extended jobs, and jobs pending on parts
• Customize platform with your brand, services and prices
• Collect customer service rating and feedback after each service completion
• Enable In-Warranty unit registration and manage unit replacement
• Coordinate service activities and escalations with business partners
• Monitor bookings and service performance in real-time
• Track service progress and delivery in real-time
• Integrate parts inventory, ERP financials and CRM
• Pay monthly per service request dispatched with no commitment